Terms and Conditions

The online service available at www.sebum.in is operated and managed by The Madmen Co. ("Madmen" or "we" or "us"). By using the Sebum service, you acknowledge acceptance of the terms and conditions outlined in the agreement below or as may be updated periodically ("User Agreement"). This agreement remains effective indefinitely, and by accessing this Website, you agree to abide by its terms until such time you discontinue usage.

Should you have any inquiries regarding the terms and conditions of this User Agreement or wish to express comments or complaints about the Website, please contact us via email at care@sebum.in. We retain the right to modify the terms and conditions of this User Agreement periodically without prior notice, and it is your responsibility to review them regularly.

Rights of Ownership: Unauthorized use of this Website or its contents, including but not limited to copying, storing, or utilizing them in whole or in part, for purposes other than your personal, non-commercial use, is strictly prohibited without explicit permission from The Madmen Co. All information presented, transmitted, or conveyed on the Website is safeguarded by copyright and other intellectual property laws. Some of the content on the Website may be subject to copyrights and other intellectual property rights owned by third parties. The Madmen Co or its licensors are responsible for the design, updates, and maintenance of this site. You are prohibited from modifying, publishing, transmitting, transferring, selling, reproducing, creating derivative works from, distributing, reposting, performing, displaying, or commercially exploiting any content available on the Website in any manner

Accuracy of Content: Without explicit permission from The Madmen Co., you are strictly prohibited from engaging in unauthorized use of this Website or its contents, which includes, but is not limited to, copying, storing, or utilizing them in whole or in part for purposes other than your personal, non-commercial use. All information conveyed on the Website is protected by copyright and other intellectual property laws. Some content on the Website may be subject to copyrights and other intellectual property rights held by third parties. The Madmen Co. or its licensors are responsible for the design, updates, and maintenance of this site. You are not permitted to modify, publish, transmit, transfer, sell, reproduce, create derivative works from, distribute, repost, perform, display, or commercially exploit any content available on the Website in any manner.

Usage Restrictions: You shall not use the Website for any of the following purposes

1. Distributing any material that is unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable.
2. Sending material that promotes behavior constituting a criminal offense, resulting in civil liability, or otherwise violating any relevant laws, regulations, or codes of conduct.
3. Unauthorized access to other computer/network systems.
4. Disrupting or obstructing another person's use or enjoyment of the Website.
5. Violating any applicable laws.
6. Disrupting or interfering with networks or websites linked to the Website.
7. Creating, transmitting, or storing electronic copies of copyrighted materials without the owner's permission

You are also prohibited from:

1. Breaching or attempting to breach the integrity or security of the Website or its content.
2. Transmitting any information (including job posts, messages, and hyperlinks) on or through the Website that disrupts or competes with the services provided by us.
3. Knowingly submitting incomplete, false, or inaccurate information on the Website.
4. Initiating unsolicited communications with other users of the Website.
5. Employing any engine, software, tool, agent, or other device or mechanism (such as spiders, robots, avatars, or intelligent agents) to navigate or search the Website.
6. Trying to decipher, decompile, disassemble, or reverse engineer any part of the Website.
7. Replicating or duplicating any content on the Website or other information available from the Website in any manner.
8. Framing, hotlinking, or deep-linking any content on the Website.

Quantity Restrictions: At our sole discretion, we may impose limitations on the quantity of items purchased per person, household, or order. These restrictions may apply to orders made from the same account, using the same credit/debit card, or with identical billing and/or shipping addresses. If such limits are enforced, we will notify the customer accordingly. Additionally, we reserve the right, at our sole discretion, to refuse sales to any individual as we see fit.

Pricing Information: While we endeavor to ensure accuracy in product and pricing information, occasional pricing or typographical errors may occur. The price of a product cannot be confirmed until after you have placed an order. If a product is listed at an incorrect price or with inaccurate information due to a pricing or product information error, we reserve the right, at our sole discretion, to reject or cancel any orders for that product, unless it has already been dispatched. In the event of a mispriced item, we may, at our sole discretion, contact you for instructions or cancel your order and inform you accordingly.

Until the product you ordered has been dispatched, your offer will not be considered accepted, and we reserve the right to adjust the price of the product and contact you for further instructions using the email address or contact number provided during registration. Alternatively, we may cancel the order and notify you accordingly. Upon acceptance of your order, the corresponding amount will be debited from your credit/debit card account, and you will be duly notified via email or contact number that the payment has been processed. Payment may be processed before the product is dispatched. If we cancel the order after processing the payment, the amount will be refunded to your credit/debit card account.

While we aim to provide the best value, prices and availability are subject to change without notice. Our promotional offers/discounts may not apply sitewide and may be limited to selected categories. Coupon codes may not be applicable to categories such as diapers, baby food, etc., or to other products or services as determined by us at our sole discretion.

Indemnity: We hereby disclaim all warranties or conditions, whether expressed or implied, including, but not limited to, implied warranties or conditions of information and context. We shall not be held liable to any person for any loss or damage that may arise from the use of any information contained in the materials on this Website.

This User Agreement and any contractual obligations between us and you will be governed by the laws of India, with the exclusive jurisdiction of Courts in Thane. All disputes will be subject to arbitration in Thane, conducted in English by a single arbitrator appointed by us under the Arbitration and Conciliation Act, 1996. Each party to arbitration shall bear its own costs.

You agree to defend, indemnify, and hold harmless The Madmen Co., its employees, directors, officers, agents, and their successors and assigns, from and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees, resulting from or arising out of claims based on your actions or inactions. These may include, but are not limited to, breaches of warranties, representations, or undertakings, non-fulfillment of obligations under this User Agreement, or violations of applicable laws and regulations, including intellectual property rights, statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers, and infringement of intellectual property or other rights. This clause shall remain in effect after the expiration or termination of this User Agreement.

Privacy: All information provided to us by you, including sensitive personal data, is voluntary. You have the right to withdraw your consent at any time, as per the terms outlined in this User Agreement; however, please note that withdrawal of consent will not apply retroactively. You retain the ability to access, modify, correct, and delete the data collected about you as a user of the Website. If you update any information pertaining to you, we may retain a copy of the original information in our archives.

When you visit the Website, due to Internet communication standards, we automatically receive the URL of the site you came from and the site you are going to upon leaving. Additionally, we receive your computer's Internet Protocol (IP) address, operating system, web browser type, email patterns, and the name of your Internet service provider (ISP). This data is analyzed to identify overall trends and aid in service improvement.

Temporary cookies are used by the Website to store non-sensitive data utilized by us and our service providers for technical administration, research and development, and general administration. During the delivery of advertisements or optimization of services, authorized third parties may place or recognize unique cookies on your browser. However, we do not store personally identifiable information in these cookies.

We may maintain records of telephone calls for purposes such as inquiries, orders, administration of services, research and development, and quality management, among others.

We do not permit external companies to serve advertisements to you. We disclaim responsibility and liability for any damages to your equipment or viruses that may result from accessing, using, or browsing the Website or downloading any material from it. If you are dissatisfied with the Website, your sole recourse is to discontinue its use. This privacy policy applies to all websites, services, and mobile applications operated and managed by us.

We do not exercise control over the sites displayed in search results or linked from within our services. These third-party sites may use cookies, collect data, or solicit personal information, for which we are not responsible or liable. Therefore, we make no representations regarding the privacy practices or policies of such third parties or the accuracy, integrity, or quality of information available on those sites. Inclusion or exclusion of a website does not imply endorsement by us. We encourage you to review the privacy policies of these websites.

The Website may facilitate communication between users or allow posting of information for others to access. We explicitly disclaim liability for any misuse of such information made available by visitors in this manner. We prioritize the privacy of our associates' information and do not share the linkage between your IP address and personally identifiable information with third parties without your consent, except when required by law.

We provide channels for you to communicate privacy concerns to us, and we commit to addressing them appropriately. Personal information is not disclosed to advertisers or for other marketing and promotional purposes.

Refusal of Service: We retain the authority to decline service to any individual at our discretion and at any point in time. Furthermore, we reserve the right, solely at our discretion, to suspend or terminate the service if a computer virus, bug, or any other technical issue compromises the security or proper functioning of the service.

Financial Details: You acknowledge, agree, and confirm that the credit/debit card details or other financial information provided by you for accessing services on the Website will be accurate and lawful, and you shall not utilize any credit/debit card or financial facility that you do not lawfully own or possess. Additionally, you understand that any financial data you submit is directly received by our acquiring bank, and not by us. We hold no liability for any credit/debit card fraud. Any fraudulent use of a card will be solely your responsibility, and the burden of proof to demonstrate otherwise rests entirely with you. Both we and our associated acquiring bank or financial institutions reserve the right to seek reimbursement for goods, collection charges, and legal fees from individuals engaging in fraudulent activities on the Website. Moreover, we and our associated acquiring banks or financial institutions reserve the right to pursue legal action against such individuals for fraudulent use of the Website or any other unlawful behavior or breaches of these terms and conditions, as permitted by applicable laws.

Communication: Upon visiting the Website or sending emails to us, you engage in electronic communication with us. By doing so, you consent to receive communications from us electronically. These communications may be delivered via email, SMS, WhatsApp, or by posting notices on the Website. You acknowledge that all agreements, notices, disclosures, and other communications provided to you electronically by us fulfill any legal requirement for written communication. Additionally, when you provide your phone number along with your shipping address or to request a callback, you grant consent to receive calls on that number for order-related communication and other site-related correspondence.

Copyright & Trademark: We and our suppliers and licensors explicitly retain all intellectual property rights in all text, programs, products, processes, technology, content, and other materials appearing on this Website. Accessing this Website does not grant, and shall not be construed as granting, any license under any of our or any third party's intellectual property rights to anyone. All rights, including copyright, in this Website are either owned by us or licensed to us.

Any use of this Website or its contents, including but not limited to copying or storing them, in whole or in part, for any purpose other than your personal, non-commercial use, is prohibited without our prior consent. You are not permitted to modify, distribute, or repost anything on this Website for any purpose.

The Madmen Co. names, logos, and all related product and service names, design marks, and slogans are either trademarks or service marks of The Madmen Co. or licensed to The Madmen Co.. All other marks belong to their respective companies, and you are prohibited from using or exploiting them in any manner. No trademark or service mark license is granted to you in connection with the materials on this Website.

Accessing this Website does not authorize anyone to use any name, logo, or mark appearing on the Website in any manner. References on this Website to any names, marks, products, or services of third parties, or hypertext links to third-party websites or information, are provided solely for your convenience and do not constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product, or service. We are not responsible for the content of any third-party websites and do not make any representations regarding the content or accuracy of material on such websites. If you choose to link to any third-party websites, you do so at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips, and written and other materials that are part of this Website (collectively, the "Contents"), are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, the Website, or any related software.

All software used on this Website is the property of The Madmen Co. or its suppliers and licensors and is protected by Indian and international copyright laws. The Content and software on this Website may be used only as an information resource and for purchasing our products. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the Content on this Website is strictly prohibited.

Unless otherwise noted, all Content is copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by us, our affiliates, or by third parties who have licensed their materials to us and is protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of The Madmen Co. and is also protected by Indian and international copyright laws.

Termination: This User Agreement remains effective unless terminated by either party. You have the option to terminate this User Agreement at any time by providing written notice through the Indian postal system by registered post, indicating your desire to disassociate from this Website. However, such termination requires the cessation of any further use of this Website.

We reserve the right to terminate this User Agreement at any time, and we may do so immediately without prior notice, thereby denying you access to the Website. This termination will be without any liability to The Madmen Co. Upon termination of the User Agreement by either party, you must promptly delete or destroy all materials downloaded or obtained from this Website, along with any copies of such materials, whether acquired under the User Agreement or otherwise. Our right to any comments provided shall survive any termination of this User Agreement. Such termination does not nullify your obligation to pay for products already ordered from the Website or affect any liabilities that may have arisen under the User Agreement